We have all heard the terms before, Network marketing, direct sales, multi-level marketing (MLM), and sometimes even a pyramid scheme.
But the reality is Network marketing is big business, if you haven't been involved with it in some way already, it's a good bet to say you probably will be in the future.
In July 2014, the Direct Selling Association came out with the US annual sales report, and it is truly staggering to see the way this industry continues to boom!
Sometimes, following up can be a daunting task. It is especially daunting after you have taken some time off during the summer and you are overwhelmed with where to start!
The summer is not over yet, but don't wait until September to get started on your follow-up. We had a great email this morning from Chrysta Lewis of Arbonne talking about her summer. The email was very personal, warm, and a great way for Chrysta to reconnect with her clients. It got us thinking, and we wanted to share some ideas with you!
First, let's get you started with 3 easy steps to get your September off on the right track!
Fiitfu's Three For One Birthday sale is ON!
Now getting your team organized is even easier than ever with Fiitfu's THREE FOR ONE Sale.
Purchase a 1 Year Subscription for only $199.50 and two others* also receive a 1 Year Subscription for Free!
Since writing that blog, I have become aware of how significant THREE can be!
If you are feeling like you are constantly begging, bugging or bungling things when it comes to follow-up, then you need to be sure you know these 3 key tips:
Take time to think:
it is the source of power.
Take time to read;
it is the foundation of wisdom.
Take time to play;
it is the secret of staying young.
Take time to be quiet;
it is the opportunity to see God.
Take time to be aware;
it is the opportunity to help others.
Take time to love and be loved;
it is God's greatest gift.
Take time to laugh;
it is the music of the soul.
Take time to be friendly;
it is the road to happiness.
Take time to dream;
it is what the future is made of.
Take time to pray;
it is the greatest power on earth.
Thanks to all of you that share with us your success stories! I love the latest here from a brand new mother:
Fiitfu has been amazing for my business! I recently gave birth to my second child and instead of being overwhelmed with trying to run my business with a new baby and take care of my three year old, I was actually calm because I knew that I was organized and Fiitfu would remind me of what needed to be done! I also was able to create a message to all my clients letting them know about our new products and the fact that I am working even with the new baby (the beauty of having my own network marketing business) LOVE this software!
- Megan Fikes - Arbonne International
Thanks Megan and all of you that participated in our Sharing is Caring event. You are all amazing!
We love to hear from our customers! Thanks for these latest testimonials that have come in from YOU our amazing clients!
I love Fiitfu! The support is amazing! When I first signed up for Fiitfu I received a call the next day from Mary-Jane Mehlenbacher to thank me for joining up and to see if I had any questions. She even did a call for my team talking about the benefits to them!! Fiitfu has been a life saver! Reminds me to call my customers when there are specials or just to check in with them. I can't wait for the Android version to come out!!! Thank you for helping me book even more parties! Receive more orders for just checking in with customers and growing my team! What more would you want?!?!
-KATIE KELLY - INTIMATE EXPRESSIONS
Over the past 20 years I have strggled with keeping track of my clients, their purchases and any contacts with them. I have looked at lots of software but still didn't see what I was looking for. I have used Excel and then moved to other CRM progrmas as my business grew. In January, I was introducted to Fiitfu by one of my co-workers. Even though I wasn't looking to make a software change, as soon as I saw what the program did, I had to have it! Customer follow up calls have been a priority in my business, however, Fiitfu has makde me more organized and even BETTER in my follow up. I love this software and how much easier it is to run my business!
- CINDY FERENCE - SUNSET GOURMET
Fiitfu has absolutely changed the way that I follow up with clients. LOVE the journal where I can see my previous notes. This has improved my 'relationship building'. What an amazing tool!
- MELISSA LADNER - ARBONNE
We are always thrilled to hear success stories from our customers, and we love to share Fiitfu's newest features and Fiit tips with you, but what Fiitfu is all about is sharing what has worked for you so everyone can grow their businesses by supporting each other!
So this week we are holding Fiitfu's
Share and Win Contest!!
There are 3 easy ways you can enter to win:
1. On Fiitfu's Facebook page just "share" one of our posts on your own wall and you will automatically get ONE entry
2. Post YOUR Fiitfu success story (tell about how Fiitfu has helped your business) on our Facebook page and you will get TWO entries
3. Use your Twitter acount to tweet the following text for ONE entry: RT to be entered to win a $25 @Starbucks GC from @fiitfu or enter here: https://www.facebook.com/fiitfu #sharefiitfu
That's right! You can enter up to FOUR times to be in the draw to WIN 1 of 2 $25 Starbucks Gift Cards up for grabs, just for sharing.
To start off all the caring and sharing, here is a wonderful example of a success story from one of Fiitfu's favorite supporters:
We truly believe that a Friday call to a present client is a GREAT way to set up your following week. Fridays are fun, it is an ingrained feeling that we all seem to share... TGIF is recognized everywhere for this magical day.
Knowing that your clients are probably going to be in a great mood today, give them a call and say you wanted to touch base, you wanted to make sure that they were enjoying their products (or service) and would it be ok if you connect next week on Wednesday to tell them about some new products / service. You may get their time now, but if you don't then at least you can follow up again on Wednesday!!
This is the FIRST STEP into turning your present chop chop follow up, into a magical customer retention connection plan.
Each client will have their own specific needs and wants when it comes to following up with them, HOWEVER you still need to have a structured and consistent way in which you follow up!
The first step in any program of change is to identify what needs to get better and in some cases, what may not be happening at all! In doing so, you will understand what this area of growth has cost you in the past.
This is our first step to getting better at Follow up... and so we introduce to you our little Ninja who you will have to fight all month long to get over the FEAR of following up.
A new year, a new set of goals.
Goals are often thought about in the first week or two of the new year, but soon forgotten. Often because good intentions are not matched by ACTION.
If you have written down your goals you are on the right track (and you are probably familiar with the Harvard study that suggests that the 3% of graduates that write down their goals, are actually the highest income earners in relation to their classmates).
BUT here is what I know.
SMART goals will take you so much further than your average goal. Written or not, a goal must be broken down to be a SMART goal.
What is a SMART goal? Well here you go.
It is two days to 2014… do you know where your Goals, Dreams and Aspirations for 2013 are?
It is time to check in and see how close you came, where you fell short, and what you can change for next years goals. Here are 5 steps to checking in to see how you did, and get you ready for next years goal setting.
This is one of our favorite recipes over the holidays! They are sooo good... here is a little tip, do not remove the cookies from the cookie tray until the kisses have hardened again. They will drop down to a dallop of chocolate instead of a cute little Kiss!
It is fun to watch my daughter bake, she gets so excited about making these and more at Christmas!
I think you are going to LOVE this poem... can't you relate!
It’s the week before Christmas and all through the house,
The shopping, the wrapping, the baking is fair,
Success Is Sexy
It’s a great day to be a woman in business! Here are some pretty cool stats we’ve pulled together from various sources about WOMEN as the SPIRIT OF BUSINESS FUTURE!
We all know, that women are the original Social Networker, how cool that we’ve found NETWORK MARKETING and NETWORKING to grow each other and our businesses!
Did you know that women control 25 trillion of global annual consumer spending?
*2009 Boston Consulting Group report
This is astonishing! In 2011, 20.1 million women earned bachelor’s degrees compared to 18.7 million men. It’s been a long time in the making, and now, let’s consider what will happen when women start spending the money we’re now earning!
What we can’t tell you about Fiitfu
We can’t tell you the specific details about the 100% growth we had in November over last year, but we can tell you that we had our BIGGEST MONTH EVER.
You can’t drag the celebrity name out of us about the new company launching overseas who has distributors using Fiitfu. Our lips are sealed…
We can’t tell you that over 80% of our users are from Canada’s top five Direct Sales Companies. They are our treasured secret.
We will tell you about our global reach. Fiitfu is used by small business owners and network marketers in five major countries around the world. With more to come.
We would love to tell you, but we shouldn’t, that we often hear: “Why doesn’t my company have THIS as their system?” It’s true.
Success is sexy. At Fiitfu, we know that humility is too. Yes we’re being a little cheeky today, but it’s only because YOU make us feel so GOOD!
You keep coming back.
You keep telling us how much this tool is needed in the industry.
We get better all the time because you keep getting better at your business.
Fiitfu is an industry leading Customer Relationship Management system with a higher than average client retention rate in the home based business & network marketing world. The reason is Fiitfu users love their clients more than any other distributor or consultant out there and we CELEBRATE that!
Success is Sexy – and it looks good on you!
Here’s to an awesome, sexy, successful MONTH! Here’s to YOU!
VIRTUAL OFFICE DOOR!
MAKE IT QUICK AND EASY FOR YOUR CLIENTS TO ORDER!
As a small business owner, you have a lot on your mind, marketing, selling, blogging, customer relations, accounting, not to mention now will most likely be the BIGGEST FOUR WEEKS of the year in sales for your business!
So are you ready?
Get yourself a plan together for BLACK FRIDAY, CYBER MONDAY and CHRISTMAS shopping NOW If you haven't already done so, now is the time to be very clear on the offers you will be having over the next three weeks. Black Friday is known not only in the US, but many other countries are also taking on this shopping day that seems to cause such a frenzy in buyers. Know what you are going to offer and what each day will look like. Schedule your announcements for each sale, is it a day, a three day event or a week long sale? What will you offer and what will be your Call To Action
Make each promotion different Spice it up a bit. What will you do to appeal to your different clients. Perhaps the first promotion will deal with only a certain brand, or products you can sell at under $20. For instance "Black Friday makes it easy to purchase all your Christmas gifts for only $20.00. Sales items will be discounted at up to 70% to keep this Christmas within budget. Check out these items you can buy now for only $20.00.
Make it different! Are you doing the same thing as everyone else, or do you have an edge? Be sure to think outside of the box, there will be a LOT of sales during this time. Tell me why I should buy from you, or make it different.
PRE CAMPAIGN - What will you do to create an awareness of your campaign before it starts... so that people watch for it. How bout sending out an email like this! Get others ready for Black Friday / Cyber Monday and Pre- Christmas shopping. We just did!
If you are not a FIITFU member yet, you will want to watch for our PROMOTIONS on these days... Check our Facebook page, our Twitter account as well as your emails!
TRACK YOUR ACTIVITY... have you heard of re-purposing? The sales you create from these campaigns will benefit you down the road as well... as long as you follow up! Get repeat sales, referrals and testimonials from your clients. How do you do this. As long as you RECORD everything you do and record every sale you make! How did they hear about you, what did they buy, what would they still like to purchase.
USE YOUR FIITFU ACCOUNT TO MAKE SURE YOU HAVE THIS INFORMATION AVAILABLE IN THE NEW YEAR!
With all the sales you make this month, you won't be able to remember them all, but Fiitfu will help you to remember. How can you possibly remember all these people in January - March when they are ready to re-purchase?
Invest your time now, stay organized and on top of your November / December sales Next year you can look back and see what worked and what didn't work. Each year your campaigns will be more and more successful as you analyze what worked the best for you the year before.
TAKE A BREAK... after your big sales push, take some time off and enjoy Christmas with your Family.
Now get ready to do it again for BOXING DAY AND NEW YEARS!
Have you ever heard that as an objection to joining your team?
"Oh no one ever makes it to the top, just the ones that get in first..."
Well, I want to share a few KEY FACTS about this point... it is not that the companies don't want a higher % to make it to the top, it is because those that are working the business... are NOT FOLLOWING UP!
Check this out.
If you presently have 100 consultants on your team, it is likely that your success in recruiting them would look something like this:
- 2 would have signed up after the first time you spoke with them about the business.
- 3 after the 2nd time you talked to them about the business.
- 5 on the 3rd contact
- 10 people would have signed up after 4 conversations regarding the business
- And a staggering 80 of them would have signed up after 5- 12 conversations. (and I would dare to say the Majority of these 80 would have signed up after more than 8 exposures to your business)
Here is where the problem lies:
If you don't have 100 consultants on your team, you are with the MAJORITY so don't feel bad, but take note of these numbers:
- 48% of us will never follow up with a prospect. HMMM only 2% will sign up on the first introduction, so we have some work to do!
- 25% of us make a second call and stop! WHAT WE STOP? What is wrong with us! This is 73% of us that make only one or two calls!
- 12% of us make only THREE contacts and then STOP!
- 10% of us will make the 5 - 12 calls that is needed to fully answer all objections, stimulate mass interest, and excite someone enough about your business to make their decision to get started.
So, what are you going to be, in the top 10% of your company, or below. You will find that if you just follow up with your clients, and stick with it you CAN make it to the top, and if not the top then at least a level that pays you a nice salary doing what you love.
Now when you hear the objection "so few people make it to the top" Now you can say "that is because only 10% of consultants ever bother to follow up more than 5 times!"
Follow Up, Follow Through, Follow your fortune!
Having a virtual office that goes where you do means you both get to wear the pants in the family!
THESE MEN ARE AMAZING! NO WONDER WE LOVE THEM SO MUCH!
“I started my business seven years ago and haven’t dusted or cleaned a bathroom since. My husband is a constant roll-playing, heavy lifting, spell checking, errand running, paper-jam fixer, delivery man, run-me-what-I forgot to take to the party, always with a smile, kind-of-guy! And he has a great ‘stach’ too!” - Sharon Rood, Fiitfu client
“My husband supports me by using the products himself. He loves to help me brainstorm ideas about how to get outside my warm market and he helps me pack things up our three flights of stairs!” - Sarra de Vries, Fiitfu client
“My husband Derek is my rock. When I’m having a bad day he always has words of encouragement, and when I’m having a great day he is always so proud of me. This is what he had our kids make for me!” - Cara Jahnke, Fiitfu client
“My boyfriend has supported my business venture since day one! Sometimes he has way more faith in me than I do! I couldn’t be more proud to be able to say I have a 100% supportive partner and I love him to death!” - Jen Thomas, Fiitfu client
“My husband is the reason I took the leap into my business! I was scared to get in front of people and he told me to GET OVER IT because I will be great at this! He supports everything I do. He even came to our annual conference!” - Megan Fikes, Fiitfu client
“Okay, my husband took a while to catch on LOL. We were both in corporate America for decades and he is the analytical type. He now helps with marketing strategies & advertising campaigns to support “Celebrate Caregivers”. He is now one of my biggest cheerleaders!” – Melody Gaynor Hanou Firmani, Fiitfu client
August 28th, 2013 North Vancouver, BC, Canada - Fiitfu CRM solutions sends you back to the office virtually inspired.
What is Fiitfu? - It's a grab and go virtual office created by North Vancouver, BC Canada's, Mary Jane Mehlenbacher. Two years young and getting better all the time, Fiitfu is more than a CRM. Designed for the female entrepreneur who embraces a positive mindset, an active business lifestyle and sensational service, it's no wonder that women love it.
Fiitfu features include: a customizable and user friendly CRM, email direct to clients, ezine design templates, link-able calendar, a sale journal, invoices and more. Plus, when clients sign up for a 30 day free trial, they receive personal follow-up coaching and support to ensure they have an exceptional experience and never let a client fall through the cracks again.
Live and work inspired. Instead of going to the office, this fall, take it with you.