Creating a follow-up plan is as important as your marketing plan, your business plan, and your financial plan for your business.
You may have seen the numbers before on sales statistics and know that 80% of sales are made after the 5th to 12th contact, and yet only 12% of us follow-up more than 3 times! You can really see why the number of people that rise to the top are limited.
At Fiitfu we are here to support you in making sure that YOU rise to the top, stand above the rest, and excel in your business because of your incredible follow-up.
Last week we hosted a great webinar with Isabelle Mercier which focussed on what Branding is, and what Branding is NOT!
If you have clarity and the right ingredients in your branding, then you will be able to make more money, have more clients and build your business faster.
Imagine if your clients said :
At Fiitfu, we always talk about Follow-up being easier when you have good records of your clients. It is so much easier to follow-up when you know the last time you spoke, what you talked about, their last order items, or even products or services that they have on their "wish list".
We (Fiitfu) also want to support you with ideas and TOOLS to make follow-up easier, this month we had new templates, webinars, and features to help along the way... if you are STILL not following up, then how about trying one of these.
Each year my family, along with two other families, host a Pumpkin Carving Contest!
The stakes are high when it comes to the top pumpkin carving, so we search the stores and the web for some great ideas on how to carve our pumpkins.
In doing this I have come across great Pinterest shots, as well as some awesome popular websites that give you some ideas.
I figured you may like to see some of them, so here you go! Why don't you start a tradition? It is our 10th year running, and even the kids that are now 20 are still participating. I love tradition.
By the way, the image above is from our pumpkin carving contest two years ago.
Fiitfu is in the news again!
Here is the article that is found in the Digital Journal as well as a number of other locations.
I love seeing Fiitfu get exposure like this! If you are in Direct Sales, and NOT using Fiitfu, perhaps it is time you do!
Testimonial are always nice to get from customers, but what do you do with them when you recieve them?
Think of the definition of a testimonial
a formal statement testifying to someone's character and qualifications
Very powerful when you regard your testimonials as someone testifying to your character and qualifications.
This is why when someone takes the time to email you, send you a note or call you to tell you how much they enjoy your product or your service, that this is not to be taken lightly.
Here are 6 Must Do's when you get a testimonial, a great tool to help you move your business forward!
Does this sound familiar at all?
- I have to much to do!
- I have let people fall through the cracks!
- I can't remember how I met that person.
- I launched all those new business builders, and they are now out of the business.
- I am so busy meeting new customers, I can't keep track of my old ones!
- My desk is a mess with notes and paper everywhere.
If any of these resonate with you, then perhaps Fiitfu could be your answer.
Check out this three minute video, perhaps Fiitfu can be a "Fiit" for you! Fiitfu is THE leading follow-up system that people in network marketing need to be successful.
- Someone on your team hasn’t shown up for the past three meetings?
- A team member never follows through on their promises?
- New rep isn’t put in the work to get the results they desire?
Do you find you have team members that want to reach high success, but are not willing to do what it takes to get there?
Don’t delay that difficult conversation any longer.
TOUGH TALKS will make having those tough conversations with anyone, in particular your team members a whole lot less tough. You will learn some pointers on how to provide honest feedback and have the other person take action. With this knowledge it will help you gain confidence with any kind of TOUGH TALK. So…Let’s get TALKING
Social media can be a full time job in itself. As the CEO of Fiitfu, I find it fun to get involved, but also hard to keep on top of everything. One of the biggest tips someone gave me was to choose ONE SOCIAL MEDIA PLATFORM, learn it and then contribute regularily to that platform.
For us at Fiitfu, we found that the easiest place to start was with Facebook... and then came Julia!
Yesterday I received a call from Phyllis Brown, a Star Leader with Silpada Designs, and she started off the call with:
This past weekend I was lucky enough to join the Sunset Gourmet group in Toronto during their conference. What an honor to be able to present Fiitfu to the participants, and to meet many of the Sunset Gourmet consultants that are already Fiitfu members! I love being able to put a face to a name.
It was a beautiful setting at the Westin Harbour Palace, and the energy of these guys and gals is on fire. Sunset Gourmet has been around for just over 8 years and they are a company to watch! If you haven't heard of them before, you are going to want to check out their website and products! I know from experience that the spices are amazing, and the microwaveable Fudge is to die for! From the sounds of things this weekend, things are going to get even spicier.
We have all heard the terms before, Network marketing, direct sales, multi-level marketing (MLM), and sometimes even a pyramid scheme.
But the reality is Network marketing is big business, if you haven't been involved with it in some way already, it's a good bet to say you probably will be in the future.
In July 2014, the Direct Selling Association came out with the US annual sales report, and it is truly staggering to see the way this industry continues to boom!
Sometimes, following up can be a daunting task. It is especially daunting after you have taken some time off during the summer and you are overwhelmed with where to start!
The summer is not over yet, but don't wait until September to get started on your follow-up. We had a great email this morning from Chrysta Lewis of Arbonne talking about her summer. The email was very personal, warm, and a great way for Chrysta to reconnect with her clients. It got us thinking, and we wanted to share some ideas with you!
First, let's get you started with 3 easy steps to get your September off on the right track!
Fiitfu's Three For One Birthday sale is ON!
Now getting your team organized is even easier than ever with Fiitfu's THREE FOR ONE Sale.
Purchase a 1 Year Subscription for only $199.50 and two others* also receive a 1 Year Subscription for Free!
Since writing that blog, I have become aware of how significant THREE can be!
If you are feeling like you are constantly begging, bugging or bungling things when it comes to follow-up, then you need to be sure you know these 3 key tips:
Take time to think:
it is the source of power.
Take time to read;
it is the foundation of wisdom.
Take time to play;
it is the secret of staying young.
Take time to be quiet;
it is the opportunity to see God.
Take time to be aware;
it is the opportunity to help others.
Take time to love and be loved;
it is God's greatest gift.
Take time to laugh;
it is the music of the soul.
Take time to be friendly;
it is the road to happiness.
Take time to dream;
it is what the future is made of.
Take time to pray;
it is the greatest power on earth.
Thanks to all of you that share with us your success stories! I love the latest here from a brand new mother:
Fiitfu has been amazing for my business! I recently gave birth to my second child and instead of being overwhelmed with trying to run my business with a new baby and take care of my three year old, I was actually calm because I knew that I was organized and Fiitfu would remind me of what needed to be done! I also was able to create a message to all my clients letting them know about our new products and the fact that I am working even with the new baby (the beauty of having my own network marketing business) LOVE this software!
- Megan Fikes - Arbonne International
Thanks Megan and all of you that participated in our Sharing is Caring event. You are all amazing!
We love to hear from our customers! Thanks for these latest testimonials that have come in from YOU our amazing clients!
I love Fiitfu! The support is amazing! When I first signed up for Fiitfu I received a call the next day from Mary-Jane Mehlenbacher to thank me for joining up and to see if I had any questions. She even did a call for my team talking about the benefits to them!! Fiitfu has been a life saver! Reminds me to call my customers when there are specials or just to check in with them. I can't wait for the Android version to come out!!! Thank you for helping me book even more parties! Receive more orders for just checking in with customers and growing my team! What more would you want?!?!
-KATIE KELLY - INTIMATE EXPRESSIONS
Over the past 20 years I have strggled with keeping track of my clients, their purchases and any contacts with them. I have looked at lots of software but still didn't see what I was looking for. I have used Excel and then moved to other CRM progrmas as my business grew. In January, I was introducted to Fiitfu by one of my co-workers. Even though I wasn't looking to make a software change, as soon as I saw what the program did, I had to have it! Customer follow up calls have been a priority in my business, however, Fiitfu has makde me more organized and even BETTER in my follow up. I love this software and how much easier it is to run my business!
- CINDY FERENCE - SUNSET GOURMET
Fiitfu has absolutely changed the way that I follow up with clients. LOVE the journal where I can see my previous notes. This has improved my 'relationship building'. What an amazing tool!
- MELISSA LADNER - ARBONNE
We are always thrilled to hear success stories from our customers, and we love to share Fiitfu's newest features and Fiit tips with you, but what Fiitfu is all about is sharing what has worked for you so everyone can grow their businesses by supporting each other!
So this week we are holding Fiitfu's
Share and Win Contest!!
There are 3 easy ways you can enter to win:
1. On Fiitfu's Facebook page just "share" one of our posts on your own wall and you will automatically get ONE entry
2. Post YOUR Fiitfu success story (tell about how Fiitfu has helped your business) on our Facebook page and you will get TWO entries
3. Use your Twitter acount to tweet the following text for ONE entry: RT to be entered to win a $25 @Starbucks GC from @fiitfu or enter here: https://www.facebook.com/fiitfu #sharefiitfu
That's right! You can enter up to FOUR times to be in the draw to WIN 1 of 2 $25 Starbucks Gift Cards up for grabs, just for sharing.
To start off all the caring and sharing, here is a wonderful example of a success story from one of Fiitfu's favorite supporters:
We truly believe that a Friday call to a present client is a GREAT way to set up your following week. Fridays are fun, it is an ingrained feeling that we all seem to share... TGIF is recognized everywhere for this magical day.
Knowing that your clients are probably going to be in a great mood today, give them a call and say you wanted to touch base, you wanted to make sure that they were enjoying their products (or service) and would it be ok if you connect next week on Wednesday to tell them about some new products / service. You may get their time now, but if you don't then at least you can follow up again on Wednesday!!
This is the FIRST STEP into turning your present chop chop follow up, into a magical customer retention connection plan.
Each client will have their own specific needs and wants when it comes to following up with them, HOWEVER you still need to have a structured and consistent way in which you follow up!